I was reading through some materials on Electronic Recruiting Exchange and found this article that I thought has value and should be shared. You would think that professionals understand how important every element of a resume is. I can testify that many do not. I can tell you that I have seen every one of these mistakes, and many others . . .
If you're going to take the time to create a resume (and everyone should have one ready, you never know when a new opportunity may arise), please compose it like your career depends on it . . . because it does!
Hiring pros share the faux pas they find in real
resumes, including wacky e-mail addresses, defunct phone numbers and
cookie-cutter templates.
By Lisa Vaas
"No offense, [email protected], but if
nobody has told you yet, we’re telling you now: That e-mail address is
not making you look particularly professional.
Unprofessional e-mail addresses are just one way
of sending hiring managers the wrong message. If you want to be taken
seriously when you apply for jobs,
you need to put some polish on your resume,
your cover letter and everything contained
therein. Hiring professionals repeatedly run across these red flags that
scream “unprofessional.” A number of recruiters and HR managers shared
with TheLadders common errors from their own professional experiences.
1. Random/cute/shared e-mail accounts
E-mail accounts are free. There’s no reason not
to sign up for your own. Yet many mid-career professionals share an
e-mail account with a significant other or the entire family, generating
addresses such as [email protected] or [email protected]
stay away from cutesy addresses. After all,
[email protected], you can always share your
admiration of Lepidoptera
with colleagues after you’ve been hired. Ditto for offensive,
flirtatious or sexual e-mail addresses.
Think we’re exaggerating? These are actual e-mail
accounts cited by Jillian Zavitz, who’s responsible for hiring as the
programs manager for TalktoCanada.com, an online English
language-training course based in Canada. (We’ve changed the domain
names to protect the innocent.)
Instead, adopt an address that incorporates the
name you use professionally on your resume and cover letter.
2. Failure to proofread
Deidre Pannazzo, executive director at Inspired Resumes, said it’s “amazing” how
many people submit resumes that contain “numerous typos and
misspellings.” Even better than spell check, she said, is to have a
friend review the document for you.
“Make sure your dates are consistent, and that
you don't confuse your story with overlapping time lines,” she said.
(For an in-depth look at how to tackle proofreading your resume, click
here.)
3. Bikini pictures
Resume experts advise against attaching pictures
or any image files to a resume. They can “choke” an applicant tracking
system (ATS), the software that automatically scans and parses resumes.
(Click here for an in-depth look at how your resume is handled by technology
after you press submit.) In addition, hiring professionals warn against
giving anyone a reason to prejudge and form a negative opinion based on
your appearance. Indeed, some HR departments will immediately discard
resumes with photos to avoid any possible accusations of discrimination
on this basis.
But still applicants send photos. Most
troublesome of all, said Zavitz, are the beach shots. “(No) pictures
where you are in a bikini at the beach (real story, and it wasn't a
flattering picture either) or at a New Year’s party with your friends
(obviously drunk). Not cool.”
4. Unprofessional voicemail
If your resume is strong enough to convince the
recruiter or hiring manager to reach for the telephone, be sure what he
finds at the other end of the line represents you in the best light –
that means your voicemail or whoever might answer the phone.
Marlane Perry, managing director of the Executive Search Division of Magill Associates,
said she is unimpressed when a phone number on a resume leads her to an
unprofessional recorded voicemail or a conversation with a third party
who can’t be trusted to take a message. “If you don't trust your
roommates to answer the phone and take a decent message, then only list
your cell phone,” she said.
5. Lazy words, ‛etc.’
Perry said that use of “etc.” on a resume is a
sign of laziness: The job seeker obviously “can't even take the time to
list out all of [his] duties.” She has seen the error on both junior-
and executive-level resumes. Another no-no is saying "same as above"
anywhere on a resume. “If you had similar job functions at your last two
jobs, summarize the responsibilities and then bullet out some of your
accomplishments,” she suggested.
6. Cookie-cutter resumes
Samantha Goldberg is a celebrity event
designer and TV personality who’s always looking for employees for
administrative duties or to help plan an event. She said she often
reviews resumes and cover letters that aren’t even vaguely customized
for her business.
“It’s more like ‛Mad Libs’ — they just fill in
our name as they send them off!” she said. “Just once, I would love to
have them describe me on the cover letter instead of saying that they
respect my career status and have been following my career.”
On many occasions, Goldberg said, she
specifically lists a prerequisite of at least three years’ experience
with planning events that does not include friends, family or
applicants’ own weddings. “They obviously don’t read my prerequisites
and send an e-mail stating that even though they haven’t orchestrated
events for anyone they have always been told they should be in the
industry if I would just give them a chance.”
7. Everything but the kitchen sink
“I don't care, nor have time, to read about your
life story,” Zavitz said. “If you can't whittle your resume down to a
page or two at max, I will not read it. If it's not related [to the job
or your work history], don't include it.”
8-13 ad infinitum...
Larry Lambeth, president of Employment Screening Services Inc., which
helps companies review job applicants, offered a laundry list of
professional gaffes he’s seen on resumes and job applications:
- Listing a spouse as a reference
- Not spelling out the name of an employer or school (“LSU”
instead of “Louisiana State University” or “ZDE” instead of “Ziff Davis
Enterprise”)
- Not providing a city or state for an employer or school
- Omitting the area code from a phone number for a reference or
employer
- Providing only a first name for a supervisor or reference
- Including phone numbers that are no longer in service for
references or employers."
I have another posting from a while back, where I talk about "How To Get Your Resume Read". You can read it here. I would also refer you to our website, for the single best article on what makes for a powerful resume. Here's the article (available as a PDF), "Prove Value".